UCF Cap & Gown FAQ

UCF Cap & Gown FAQ

 Can I request a refund for my cap & gown?
Yes, you may request a refund for your cap & gown by contacting our Customer Service Department at 800-837-4235.

Can I have my regalia shipped to my home address?
Contractually, all regalia must be delivered to the UCF Campus for in-person pickup.

When and where can I pick up my regalia?
Distribution will start April 25th at the UCF Fairwinds Alumni Association.

How long may I keep my gown?
Rental items are to be returned immediately after your ceremony to the B&N@UCF Arena Bookstore.

Bachelor students will need to return their gown.

Masters students will need to return the gown, and hood.

Doctoral students will need to return the gown, tam, and hood.

If I just want to purchase an individual item, for instance a cap, tassel or stole, how do I do that?
The B&N@UCF Bookstore is open and has plenty of extra items for you to purchase.

Can I purchase my custom rental gown?
We do not sell our custom rental gowns that you rent for graduation.  You may purchase custom Academic Regalia by visiting the B&N@UCF Bookstore or online at academicregalia.herffjones.com.

For tickets, honors cords, or ceremony specific questions, please contact the UCF registrar’s office at registrar@ucf.edu


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